Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp elitebook
Microsoft Windows 10 (64-bit)

Hi!

It has been set to auto-update in the Bios setting.

update bios version: v1.50

He hasn't been doing anything for over an hour. The machine cannot be turned off. The only solution is to let the battery discharge.

Or is there another option? I also connected a LAN cable, but I have the same problem.

Please help, I really need to use my laptop!

1614508148779-min.jpg

1 REPLY 1
HP Recommended

You are safe to kill it. And just for reference, never do a BIOS flash on battery power alone. Use the mains power. If you give us the model number we can find if there is in fact a newer BIOS to install. Were you trying to update the BIOS from the UEFI environment or did you start out in Windows or are you maybe running a  non-Windows OS?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.