Bios update

[Bobik2]

Hello, an optional Firmware 15.39.0.0 update came through the Windows Update --- this is a BIOS update, but it is not installed, (after installation it always asks to restart the system, but it still does not install) there is no this update on the page of my laptop, there is only Firmware 15.38.0.0, Why do I need a non-working BIOS driver    HP.Inc.---- Firmware 15.39.0.0?

OMEN Laptop - 15-dh1006ur

HP.Inc.---- Firmware 15.39.0.0-----What is this ??????

[Bobik2]

[Bobik2]

No one knows what update is sent by Windows Update from HP ???   

HP Inc. - Firmware - 15.39.0.0-----If this update itself is not available on the manufacturer's website

[Rainbow23]

Hi @Bobik2,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with updating your OMEN Laptop - 15-dh1006ur.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Bobik2]

No use from HP Support Assistant, does not find HP Inc. - Firmware - 15.39.0.0, Yes, I said this update is not on my product page!!!!! The question is where did Windows Update --- found an update for my Bios?????? if yes, it is not on the website of the laptop manufacturer !!!!!!??????????

and HP Inc. - Firmware - 15.39.0.0 after installation, it always asks to restart the laptop ------ is not installed !!!!

[pbroussard]

Ignore it and go to your product page to choose the latest bios for your laptop. https://support.hp.com/us-en/drivers/selfservice/omen-15-dh1000-laptop-pc-series/32827277/model/3539... 

[Bobik2]

Yes, I understood it without you!

[Rainbow23]

Hi @Bobik2,

The latest BIOS update is Version: F.38 Rev.A. Hence you may ignore the windows update alert.

I hope this helps.

Take care and have a nice day.

[Bobik2]

Then tell me how you can remove-remove the notification about this update from the Windows Update Center ???

[Rainbow23 · Accepted solution]

Hi @Bobik2,

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!