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Locked

‎08-13-2019 01:24 AM

HP Recommended
Product: 8470p
Operating System: Microsoft Windows 7 (64-bit)

Hi

I want to update bios, but I forgot password, how do I can find or remove bios password? 

Tank's

3 REPLIES 3

‎08-13-2019 02:52 AM - edited ‎08-13-2019 02:53 AM

HP Recommended

We have been asked by HP to not help members by providing hacks or cracks for lost passwords. 

 

You can contact HP and  prove your ownership of the laptop.

 

Once you have done that you may be able to get some help.

 

I can't tell you it will be a free service. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎08-13-2019 07:30 AM

HP Recommended

Hi, @Baigy 

 

Unfortunately, HP will no longer help you either.

 

They released this notice recently.

 

https://support.hp.com/us-en/document/c06368824

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‎08-13-2019 09:59 AM - edited ‎08-13-2019 10:06 AM

HP Recommended

Kindly contact HP support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

I am an HP employee.
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