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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Black Screen after BIOS Update

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10-22-2024 03:25 AM
Hello Guys, i did the newest BIOS update on my 15-bs530ng notebook for no reason, I just saw it and did it. After doing it, it says display could flash some times, but my display didnt flash, instead I had a black Screen. So I decided to turn it off and turn on again and from now on I have no picture just a black Screen. I have searched so many methods none of them worked. I did: windows + b / v used an usb to flash new bios opened the back and replaced the cmos battery tried to spam esc or any other f key but im not sure which one would do anything.
please help me, Im a student and really need my notebook for University.
10-25-2024 08:31 AM
Hi @ceffet
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
There are a few more steps you can try:
1. Perform a Hard Reset
- Disconnect the power adapter and remove the battery (if possible).
- Press and hold the power button for about 15-20 seconds to drain any residual power.
- Reconnect the battery and power adapter, then try turning it on again.
2. Check Display Connections
- If you’re comfortable, ensure that the display cable is securely connected to the motherboard. A loose connection can sometimes cause a black screen.
3. Try External Display
- Connect your laptop to an external monitor using HDMI or VGA. This can help determine if the issue is with the internal display or the laptop itself.
4. BIOS Recovery
- If you have a USB drive prepared with the BIOS update files, you can attempt to recover the BIOS:
- Turn off the laptop.
- Press and hold the Windows + B keys, then press the power button. Keep holding the keys until the BIOS recovery screen appears.
Refer to this document: click here
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee