Black screen HP pavilion gaming desktop

[Skatespots]

Recently purchased HP Pavilion gaming desktop, after one day of gaming.. Fortnite and RuneScape are the only games downloaded. The screen goes black, it will randomly flicker back on but only for a short period (5-10 seconds) and then go back to black again. Cables seem to be connected correctly everywhere. Running tests after pressing F2 on startup seem to all come back as passing. All component tests and system tests have passed. 

Not sure what I should try next, any suggestions? 

[ub6424]

Hello @Skatespots 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <device manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Skatespots]

 

[ub6424]

Hello @Skatespots 

your product number (p/n) is:

I will check.

Kind regards