Black screen after automatic repairing

[Rosen1]

It’s a HP chrome book 14 with a windows 10, nothing special. Used to work perfectly but not long ago it started to get slow but I just ignored it and recently I turned it on and it said that it’s getting ready for an automatic repair so I waited and waited and waited but all the screen could output was a blank dark screen. Any suggestions and help would be useful.

[KrazyToad]

@Rosen1

Did the Chromebook come with Windows 10 or did you change the OS?

Were there any recent updates or software changes?

Try performing a System Restore to an earlier time when it was working and check if that helps

- Shut down the computer completely.
- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 7 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.
 

Keep me posted

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