Black screen after update

[Scole08]

My laptop did an update recently and when it rebooted it gave me this notification that the location is missing.

My whole computer is black and when I try to click even on the windows button at the bottom it does absolutely nothing. 😩 Hellllp please!!

[Echo_Lake]

@Scole08

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that after update computer booting into a black screen, 

Try the steps recommended below.

As the computer is booting into a black screen. Let's perform a hard reset:

1. Turn off the computer.

2. Remove the computer from any port replicator or docking station.

3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

4. Unplug the AC adapter from the computer.

5. Remove the battery from the battery compartment.

6. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.

7. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

8. Press the Power button to turn on the computer.

   The computer starts normally or a startup menu opens.

   NOTE:  If your computer does not start after pressing the Power button, then a power reset did not resolve the startup issue. SeeAdditional resources for further troubleshooting steps.

9. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.

Next, follow the below workaround to fix the issue.
1. Press the Windows and R key together to open the run command box.
2. Type MSConfig and press enter.
3. Go to the services tab and Uncheck or disable App Readiness. Refer to this image: 

4. Click on Apply and click OK.
5. Restart your computer.

Hope this helps! Keep me posted for further assistance.

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