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08-25-2016 06:06 AM
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08-25-2016 06:12 AM
Did anyone here tell you that processor would work? It is not listed in the Manual and is just plain and simple incompatible. It will never work on that motherboard. Here is the manual:
Top compatible processor is
AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core, 35W)
I hope you can exchange that one for one that will work. Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.
08-25-2016 06:12 AM
Did anyone here tell you that processor would work? It is not listed in the Manual and is just plain and simple incompatible. It will never work on that motherboard. Here is the manual:
Top compatible processor is
AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad core, 35W)
I hope you can exchange that one for one that will work. Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.