Blinking red when charger is connected.

[SANDYCURIOUSER]

Hi there, 

I just recently noticed that when I connect my Charger to my laptop, instead of a constant red color ,it blinks red color rapidly and On my screen I notice Charger connected & Charger disconnected message rapidly..

I think that my Charger Adapter is wrong.

So, Please tell me how should I be able to buy a new genuine Charger Adapter ?

And please also tell me whether my laptop supports 4.5 mm or 7.4 mm Charger pin as it is helpful for me to decide which charger should I buy.

Additional details of my laptop :-

Hp Notebook -15-bss662tu

Serial number - [edit]

Product number - 4JA76PA#ACJ   

[asmita6658 · Accepted solution]

Hi @SANDYCURIOUSER

Welcome to the HP Support Community. I'd be happy to assist you with the AC Adapter issue.

I'd suggest you perform the AC Adapter test using these steps -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the AC Adapter test. 

You need a HP 45W, 4.5mm AC Adapter. Part# 741553-850

Contact HP in your region regarding the replacement AC Adapter.  

Hope this helps! Keep me posted. 

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