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HP Recommended
HP Pavilion - 15-cs3025od
Microsoft Windows 11

Running Windows 11, HP 15 Laptop screen started glitching (blinking to black) after waking up when I would move the cursor using touch pad.  I connected an external mouse and same thing. If I move my finger over the touchpad very fast I can see the screen again. Also noticed in Task Manager there are now always at least 4 suspended tasks sometimes 5. Have done so many of the “have you tried” things but it’s just gotten worse. 

3 REPLIES 3
HP Recommended

Hi @RenoSanchito775,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with the flickering screen. I'd like to help!

 

In order to figure out if an incompatible app is responsible for your laptop screen flickering, follow these three easy steps.

Step 1. Access your task manager by pressing CTRL + ALT + DEL and selecting “Task Manager.” You can also right-click the Windows taskbar and find the task manager there.

 

Step 2. With the task manager open, watch your screen for any flickering. If everything on the screen flickers except the task manager, then you’ve got an incompatible app living on your PC.

Step 3. If the task manager flickers during your observation then you’re likely dealing with a separate issue.

 

2. OUTDATED PC DISPLAY DRIVERS

It’s easy to neglect Windows software updates, especially when you know how long they’ll take. Those in the habit of putting their computer to sleep rather than shutting it down are more susceptible to the effects of outdated drivers.

 

Malfunctioning internal devices can lead to poor display resolutions, glitchy internet connectivity and of course, a flickering laptop screen. Both visual aspects and functionality in PC components suffer the consequences of outdated drivers when patches, updates, and bug fixes go by the wayside.

Wondering if your PC is due for an update? Check the status of your Windows 10 operating system in five easy steps.

 

Step 1. Press the Windows taskbar button and press the gear symbol to access your PC settings.

Step 2: Select “Update & Security” tab.

Step 3. If your PC has scanned for available updates recently, you may see a list of pending installs alongside the names of programs, extensions, or drivers that need immediate updating.

Step 4. If your PC has not completed an automated scan, you will be able to select “Check for updates.” This will sweep your hardware and operating system for any necessary updates.

Step 5. Click “Install updates” and let your PC do the rest.

 

You may refer to this link here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @RenoSanchito775,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @RenoSanchito775,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

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