• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15-bs146tu [edit]
Microsoft Windows 10 (64-bit)

IMG_20200422_113948.jpg

My laptop battery notification light colour changes orange and white simultaneously while charging and my laptop shutdown while it has 30-50% charge.I ran the components test and got the battery check results ok sometime and sometimes as blow fuse(42).How to resolve this issue?

IMG_20200422_113839.jpg

IMG_20200422_113359.jpg

1 REPLY 1
HP Recommended

To resolve the issue you will need to replace the main battery. The diagnostic image #2 you posted also states that. It also lists the battery as a failed component.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.