01-20-2020 04:05 PM
My battery was not charging while plugged in, so i ran the hardware diagnostics test and got the results below. Do i just need to buy a new battery or is this a fuse outside of the battery that i'll need to take somewhere and get repaired (my warranty is long expired). want to make sure before i go and make any purchases.
Solved! Go to Solution.
01-20-2020 04:14 PM
Hello, I recommend to you start by installing the last version of the Diagnostic Utility and use it for retry the test:
01-20-2020 04:44 PM
OK, so it is appears to be a problem with your battery. Generally it is resolved with battery replace, even thought I can't warranty..