Bluetooth Keyboard Issue

[fexaac]

Hi, i have an HP 230 wireless keyboard, and recently i had some issue with one of the LEDs. The Scroll Lock (The third LED to the right of the keyboard) started blinking, and not randomly. It does 11 times before stopping, only if i stop typing, once i start typing, the blinks starts again, and goes continuously until i stop (and after that goes on 11 times before stopping).

If i press the Scroll Lock key, it keeps blinking 11 times before staying on.

If i write something while Scroll Lock is on, keeps blinking.

This is funny, and very irritating, does someone has a solution for this? (i removed the device multiple times, looked for driver updates etc.etc.)

Seems a keyboard issue, cause does the same even when i change the pc.

If this post should be in another subreddit, let me know where and i will delete it from here.

Thanks.

[Raj2111]

Hi @fexaac 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

Troubleshooting steps for your HP 230 wireless keyboard issue with the blinking Scroll Lock LED:

1. Reset the Keyboard:

• Remove the batteries, wait 1-2 minutes, then reinsert them and reconnect the keyboard.

2. Check the Scroll Lock Key:

• Press and hold the Scroll Lock key to see if it stops blinking.
• Clean around the Scroll Lock key with compressed air or a soft brush.

3. Test on Another Computer:

• Try the keyboard on a completely different computer to rule out software or PC-related issues.

4. Replace Batteries & Check for Interference:

• Replace the batteries with fresh ones.
• Make sure there’s no wireless interference nearby.

5. Reinstall Keyboard Drivers:

• Go to Device Manager, uninstall the keyboard, restart, and let Windows reinstall the driver.

6. Test with On-Screen Keyboard:

• Use the On-Screen Keyboard to see if the issue persists.

refer to this document, click here

If these steps don't work, it might be a hardware issue, and you may need a replacement. Let me know if you need more help!

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support