Bluetooth Low energy

[jcv1959]

I have an older HP laptop with Windows 11  DEQFMNBC.  Currently my PC does not support Bluetooth Low Energy.  Is there a software or hardware solution that adds BLE capability

[Deep_World]

Hi @jcv1959,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• The exact model number of your HP laptop (usually found on the bottom cover or in System Information).
• Are you mainly looking to connect BLE devices such as headphones, fitness trackers, or IoT devices?
• Do you currently have any Bluetooth functionality at all, or is it completely missing?

 Suggested Troubleshooting / Upgrade Options:

1. Check Current Bluetooth Drivers
   • Open Device Manager → expand Bluetooth.
   • Verify if your current adapter supports BLE. If not, update drivers via Windows Update or HP Support Assistant.
2. Confirm Windows Settings

• Go to Settings → Devices → Bluetooth & devices and ensure Bluetooth is enabled.
• If no Bluetooth option appears, it confirms hardware support is miss

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World