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HP Recommended
240 Bluetooth Mouse

It's ridiculous. Brought Mouse today, Installed HPAC as requested, mouse doesn't appear in list, AS/No not recognised

Installed HP Accessory Center, mouse not recognised.

So how do I perform the configuration that HP talk about!

3 REPLIES 3
HP Recommended

@dougjbarnes 

 

What is the model/product of your mouse ? Can you connect it to your computer ?

 

Regards

BH
***
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HP Recommended

it's a HP240, says on the box, model 195908877646, s/n [text omitted to protect user privacy]

Site doesn't recognise either model number OR serial number

 

HP Recommended

Now brought a second. According to HP this doesn't exist either.

Absurdity is that I brought from the official HP store, so are they selling fake products?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.