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‎09-29-2024 12:59 PM - last edited on ‎09-30-2024 10:30 AM by Retired

HP Recommended
Product: 240 Bluetooth Mouse

It's ridiculous. Brought Mouse today, Installed HPAC as requested, mouse doesn't appear in list, AS/No not recognised

Installed HP Accessory Center, mouse not recognised.

So how do I perform the configuration that HP talk about!

Category:
3 REPLIES 3

‎09-29-2024 05:08 PM

HP Recommended

@dougjbarnes 

 

What is the model/product of your mouse ? Can you connect it to your computer ?

 

Regards

BH
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‎10-02-2024 03:34 AM - last edited on ‎10-02-2024 10:03 AM by

HP Recommended

it's a HP240, says on the box, model 195908877646, s/n [text omitted to protect user privacy]

Site doesn't recognise either model number OR serial number

 

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‎10-22-2024 11:56 AM

HP Recommended

Now brought a second. According to HP this doesn't exist either.

Absurdity is that I brought from the official HP store, so are they selling fake products?

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