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‎03-03-2017 12:41 AM

HP Recommended
Product: hp pavilion au118tx Notebook
Operating System: Microsoft Windows 7 (64-bit)
Product Name: HP Pavilion Notebook
Operating System: Microsoft Windows 7 (64-bit)

Display Name : Bluetooth Peripheral Device

 

Hardware Ids : BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&0802

                              BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

 

Problem Code : 0000001C

4 REPLIES 4

‎03-03-2017 12:58 AM

HP Recommended

Hi

 

Try installing this driver

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_118878_1&swEnvOid=4059

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎03-03-2017 01:06 AM

HP Recommended

this driver is already installed, but there is another bluetooth peripheral device in my device manager

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‎03-03-2017 01:14 AM

HP Recommended

 

 

Did you install the Intel 7260 Bluetooth driver?

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎03-03-2017 02:52 AM

HP Recommended

the above driver is not getting downloaded. 

Was this reply helpful? Yes No
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