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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Bluetooth Peripheral Device Driver Missing in Windows 7

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03-03-2017 12:41 AM
Display Name : Bluetooth Peripheral Device
Hardware Ids : BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&0802
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
Problem Code : 0000001C
03-03-2017 12:58 AM
Hi
Try installing this driver
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_118878_1&swEnvOid=4059
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
03-03-2017 01:14 AM
Did you install the Intel 7260 Bluetooth driver?
This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.
ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.