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‎02-23-2022 02:06 PM

HP Recommended
Product: HP Spectre x360 - 13-ap0013dx
Operating System: Microsoft Windows 11

Every time I update the OS it dumps the bluetooth driver.  It has finally come to a point where I cannot find the correct driver to download and install.  Does anyone have guidance as to where I can get the proper driver to install on my laptop?

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2022 02:34 PM - edited ‎02-23-2022 02:35 PM

HP Recommended

Hi:

 

The product specs for your notebook indicates that it comes with an Intel 9560 Wifi adapter.

 

HP Spectre x360 - 13-ap0013dx Product Specifications | HP® Customer Support

 

This would be the latest W11 BT driver for that model wifi adapter.

 

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*

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2 REPLIES 2

‎02-23-2022 02:34 PM - edited ‎02-23-2022 02:35 PM

HP Recommended

Hi:

 

The product specs for your notebook indicates that it comes with an Intel 9560 Wifi adapter.

 

HP Spectre x360 - 13-ap0013dx Product Specifications | HP® Customer Support

 

This would be the latest W11 BT driver for that model wifi adapter.

 

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*

2 people found this reply helpful
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‎02-23-2022 05:12 PM

HP Recommended

The driver did not populate the bluetooth driver in the device manager, which what I am trying to achieve so I can check and see if the bluetooth driver needs another update, which is pretty common on this device.

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