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‎05-23-2021 01:43 AM - edited ‎05-23-2021 01:45 AM

HP Recommended
Product: 15-AU009TX
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Recently I have rest my laptop. After that, Bluetooth is not showing up in the device manager.

I have tried installing relevant drivers downloaded from the Hp site & tried to restart Bluetooth services in services.msc

 

Even again, freshly installed windows a second time also but didn't help.

 

Plz any suggestions on how to retain back Bluetooth device

2 REPLIES 2

‎05-23-2021 03:15 PM

HP Recommended

@Solleti 

 

Its specs

 

           https://support.hp.com/au-en/document/c05138561

 

Please download and install newer drivers

 

         https://downloadcenter.intel.com/product/89450/Intel-Dual-Band-Wireless-AC-3165

 

Regards.

BH
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‎05-24-2021 02:20 AM

HP Recommended

Hello, I have installed the drivers but in the same situation. It didn't help 

 

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