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‎05-29-2024 11:38 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0001la
Operating System: Microsoft Windows 11

Hey guys,

I upgraded to windows 11 my laptop, since I upgraded it my bluetooth is not recoignizng a few devices, in this case, a bluetooth speaker.

I re installed the drivers but it still not working and a pair of bluetooth headphones are working but they sound like *bad word

What else can I try? In the past I tried  to do a clean install but it didn't work.

Category:
2 REPLIES 2

‎05-29-2024 01:09 PM

HP Recommended

Hi:

 

If your notebook has the RTL8822CE Wi-Fi adapter, the only suggestion I can offer would be to update the Wi-Fi and Bluetooth drivers to the latest version HP has for W11:

 

Wi-Fi:

 

Realtek RTL8xxx Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe

 

Bluetooth:

 

Realtek RTL8xxx Series Bluetooth Driver 

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150596.exe 

 

 

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‎05-29-2024 01:22 PM

HP Recommended

it didn't work 😞

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