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HP Recommended
HP ENVY TouchSmart 15-j002ea Notebook PC
Microsoft Windows 10 (64-bit)

Hey, I am new here so not sure if this is the right place to post it but yeah.

 

My current laptop (HP ENVY TouchSmart 15-j002ea) works perfectly but the hinges are broken, as a result, i cannot close my laptop. I am basically looking for a replacement body. I am not sure where i could find it.  I tried to contact HP via Facebook but they redirected me here. Anyhow, the warrenty has expired.

 

*I have included some pictures of the damaged parts*

38942551_1191476017659659_8717926026170073088_n.jpg39012473_2069109589768569_8139762156125028352_n.jpg39001875_1827389507314252_739042474390978560_n.jpg

 

 

Thanks

Shahbaz

6 REPLIES 6
HP Recommended

Its a train wreck. You need a lower case and screen hinges maybe a top cover and maybe a rear screen housing. The laptop is old enough that the best way to get body parts like that is to find a parts unit on eBay with maybe a bad motherboard or cracked screen but otherwise physically sound. Post back if you want some help. 

HP Recommended

For your notebook, the Display Hinge Kit (includes left and right hinges, left and right hinge covers, and left and right hinge brackets) are ... 720548-001

 

You can intend purchase from ... https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Too, with HP Part Number, from ... eBay, Amazon, etc ...

 

The Service and Maintenance Manual, is ... http://h10032.www1.hp.com/ctg/Manual/c04091768

Note : You can see for the other's part's from the Manual in the page 24-chapter 3

 

The other part what you needed, is ...

  • Part No: 720533-001
  • Description: DISPLAY BACK COVER
  • Rohs: COMPLY_2.05
Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
HP Recommended

The hinges alone aren't going to fix this thing. The hinges are cheap but the big body panels are not if purchased through parts supply channels. 

HP Recommended

38942551_1191476017659659_8717926026170073088_n.jpgThis isnt really a big thing as it doesnt impact or affect the laptop. Its just the hinges that are messed up, i used some epoxy glue to hold it in place. If i find replacement hinges, it might work. Everything in the laptop is working 100% but it just doesnt close. The screen is perfect too, just the hinges.

HP Recommended

If you see in my previous post, you have the solution with kit of hinges ...

 

For your notebook, the Display Hinge Kit (includes left and right hinges, left and right hinge covers, and left and right hinge brackets) are ... 720548-001

 

You can intend purchase from ... https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Too, with HP Part Number, from ... eBay, Amazon, etc ...

 

Hinges ... http://laptopbattery-buy.com/hp-envy-15j000-15j100-lcd-hinges-720548001-p-7234.html

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
HP Recommended

You have likely never done this. When you open it you will see the hinges have caused more damage. As I said happy to help but I am not going to try and tell you its an easy fix 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.