• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-31-2021 11:46 AM

HP Recommended
Product: Pavillion 15-au181na

After taking kid and cleaning fan out comes up with,  Boot Device Not Found.     

 

Steps I've taken - 1. I've set BIOS default.  2. Run Hard Drive Check     

 

PROBLEM - It comes up with SMART check: Not Available   and  short DST : WARNING (1: WARNING)

Anyone have suggestions on what to do? The laptop was working correctly before I cleaned out the fan. 

 Thanks,

 

 

 

 

 

 

1 REPLY 1

‎03-31-2021 02:15 PM

HP Recommended

It would behave just like that if the hard drive cable were not plugged back in or damaged somehow when you took it apart to clean the fan. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.