Both Batteries Dead On HP Split x2

[DrKanzlemar]

I have an older HP Split x2 laptop that I just got back from my arents since they no longer use it. When plugged in, it works fine. It won't charge at all, however. I ran the diagnostic and got this code for both batteries (MBTXKX-6T09JT-MFPV7G-C0AT03) sayin Battry Status: Replace (40). Given the age of the machine and the fact my parents hadn't used it at all in a long time, I am not surprised both batteries need to be replaced. What I need to know is what batteries do I need to order, and are there any instructions for how to replace the batteries? It's a perfectly good laptop minus the battery issue, and I'd like to keep it around if possible.

Thanks in advance,

Dustin

[CherylG]

Can you provide the full Model and/or Product number of your X2?

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/How-can-I-identify-my-HP-notebo...

[DrKanzlemar]

Finally found what you were asking for!

Model: 13t-m100

Product: E2S66AV

Thanks again,

Dustin

[CherylG · Accepted solution]

@DrKanzlemar 

Entering the Product number of your X2 at HP Parts shows the batteries, but  no longer available to order. You can use the part number to do a google search and probably find several sources like Amazon:

http://pro-psurf-web-glb.austin.hp.com/Search.aspx?searchText=E2S66AV

Maintenance and Service Guide also shows part numbers for batteries plus how to replace:

https://support.hp.com/us-en/product/hp-split-13-m100-x2-pc/5401170/model/6488448/manuals?sku=E2S66A...

For example>

725606-001 3-cell, 33-WHr, 3.05-AH battery (Tablet):

https://www.amazon.com/725606-001-SPLIT-BATTERY-11-1V-33Wh/dp/B014VU53O2

725607-001 3-cell, 32-WHr, 2.96-AH battery (Keyboard dock):

https://www.amazon.com/WR03XL-Compatible-HSTNN-IB5J-HSTNN-XXXX-725607-001/dp/B018K4XJN2

[DrKanzlemar]

Thank you very much! This is exactly what I needed!