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- Both shift keys stopped working after an update and now type...

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12-26-2023 09:02 AM
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W6AV)
I had this problem months ago and in April I had keyboard replaced under warranty. However now getting same problem again . I can't believe the keyboard has failed again and suspect some driver might have been corrupted following update. Suggestions like sticky keys off , uninstalling keyboard driver have not worked. Bios has been updated to latest version too. Any suggestions - this is very frustrating. An external keyboard works fine but I didn't pay a lot for nice notebook to have to lug around another keyboard! Any advice/solutions? It appears I am not the only one to have this problem. Many thanks
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