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‎05-31-2022 01:28 AM

HP Recommended
Product: HP Notebook - 14q-cs0029tu
Operating System: Microsoft Windows 10 (64-bit)

Hi, I am using HP Notebook - 14q-cs0029tu, OS windows 10. For the last few days both the ctrl keys are not working in my system. I tried checking the ctrl key function using the on-screen keyboard and it's working fine.

 

I tried updating the driver multiple times, but nothing worked.

Please help me to fix this issue.

 

Regards,

Nagma

Category:
1 REPLY 1

‎06-03-2022 08:46 AM

HP Recommended

Hi @Nagma_Parveen 

 

Welcome to the HP Support Community. We are really sorry that you are facing ctrl key-related issues with your HP Notebook - 14q-Cs0029tu. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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