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‎08-30-2019 09:23 PM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 in S Mode

The bottom right hand side of the screen has started popping out slightly as of 3 days ago. This morning the touch screen functionality is not working despite the fact that the HID -Compliant Touch Screen Properties indicates that "the device is working properly". This item was purchased about 12 months ago and my husband is going to JB Hifi to get the specific receipt details. This is a little  frustrating as the device isn't used all that often as I'm currently on maternity leave.

 

I look forward to hearing some suggestions in recovery.

 

Thanks in advance 

 

Moana

 

 

 

 

2 REPLIES 2

‎08-31-2019 05:54 AM

HP Recommended

There are lots of Pavilion models can we know specifically which this is?

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‎09-02-2019 04:31 AM

HP Recommended

What is the easiest way I can identify this info if I don't have the receipt with me?

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