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HP Pavillion x360 Convertible 14-cd1xxx
Microsoft Windows 10 (64-bit)

I tripped on my laptop cord while my laptop was in my hand and the laptop fell flat on its back. When I picked it up, the bottom right of the screen was popping out, and I think the right hinge is broken. The only way for me to use it is flat, and I need it for school. Do I have to send it for repairs or can I somehow fix it myself?

1 REPLY 1
HP Recommended

@Ryandina

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.