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‎12-04-2023 11:19 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)
Operating System: Microsoft Windows 11

Got my new hp laptop a week ago and right after open a box, noticed an annoying sound when typing and tapping the chasis. It sound like a loose component that is vibrating, I assume it's related to keyboard component or part of the keyboard itself. I try to use it for a week and think that I can get over with it but it's really annoying, especially if you are sitting in a library.

 

There is a similar issue with 15 inch HP laptop but seem to solution or fix about this. Or this product is faulty? 

 

link to similar question 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/New-computer-makes-noises-when...

 

An answer given in that post is defenitely wrong. This should flag as a hardware problem not a software configuration.

 

Does anyone got any DIY to fix this problem, would be appreciate.

 

I'm thinking about open it myself but I suspect that the keyboard component is on the other side of the mainboard and to access it, I need to remove the whole mainboard unit and not just a back cover.

 

 

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