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- Brand new HP computer, disk running at 100%, extremely slow.

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03-29-2021 01:14 PM
Just got this brand new HP Slim tower for School work and minor gaming. It has been running extremely slow since I've started it, I updated Windows and the drives but the Disk is running at 100%. I had a few things installed and I remove and few other things that were pre installed on windows. I've tried Disk Cleanup and a few other things, but it has made no difference. Since then I've reset the computer so now it has nothing I installed on it and only Windows and it's apps. I'm updating Windows now and will be checking the HP updates next. If anyone has any ideas as to why it is still running at 100% disk and can help, I'd be grateful!
03-29-2021 03:05 PM
I can certainly understand the desire to do factory resets -- given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition. Problem is that your forced reset most likely only made things worse!
This model PC has an entry-level really low power processor and the slowest drive on the market. So, it is going to be a poor performer in general.
The 100% disk usage is routine for a new PC because Microsoft is going to run Windows Update on it for hours on end and that will force the CPU to 100% and the disk to 100% -- basically locking up your PC until it is done. When you reset it, all you did was force Windows to do these updates all over again!
You need to wait until the updates are done and see if the performance improves any.
I am a volunteer and I do not work for, nor represent, HP
03-29-2021 03:09 PM
@Madmavs wrote:Just got this brand new HP Slim tower for School work and minor gaming. It has been running extremely slow since I've started it, I updated Windows and the drives but the Disk is running at 100%. I had a few things installed and I remove and few other things that were pre installed on windows. I've tried Disk Cleanup and a few other things, but it has made no difference. Since then I've reset the computer so now it has nothing I installed on it and only Windows and it's apps. I'm updating Windows now and will be checking the HP updates next. If anyone has any ideas as to why it is still running at 100% disk and can help, I'd be grateful!
Its specs
https://support.hp.com/au-en/document/c06696087
It has 4GB of RAM therefore and weak CPU therefore it has to swap to disk a lot which causes the disk run at 100%. One think you can use to reduce swapping/paging is to increase RAM. Yiu can upgrade RAM to 32GB using the following compatible RAM
https://www.crucial.com/memory/ddr4/ct2k16g4dfd8266/ct19205730
or https://www.crucial.com/memory/ddr4/ct2k16g4dfra266/ct19205780
Regards.
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