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Message 1 of 2
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Brand new laptop 14-dq1xxx has a super loud fan

HP Recommended
Laptop 14-dq1xxx
Microsoft Windows 10 (64-bit)

Hello all,

 

I'm sure this will need to get fixed in a BIOS update, but I bought three of these laptops and all three of them have a surging fan that just screams.  It's got to be around 55-60 db.  It's louder than a conversation.  

 

HP, we need a fix.  Zoom calls with a screaming fan won't work.

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HP Support Agent
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Message 2 of 2
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HP Recommended

@ChipConnJohn

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Have you already updated the BIOS on those Notebooks?

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01007591 and let me know if the issue persists

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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