Brand new laptop battery draining fast

[Deckogon]

Hi,

My laptop battery was terrible and kept dying at like 90%. So I bought a brand new battery from the place I bought my laptop from, and installed it myself. I'm almost positive I've done it correctly.

My issue is that it seems to be draining too quickly. It lasts until like 5% so it actually works, unlike my last one, but it fully drains in about 2-3 hours doing barely anything. After 2/3 lectures, of me only having word and PowerPoint open, it is dead. 

I've had my laptop for around 2 years, and it does have lots of stuff on it. I have no idea about computers or batteries or anything like that, so I doubt my optimisation is anywhere near good.

Can someone please tell me how to fix this? After I installed the battery I charged and discharged it twice, as per instructions that came with the battery btw.

[ub6424]

Hello @Deckogon 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we talk about the <battery> ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Deckogon]

Hi @Ub6424 , thanks for saying that you'll help!

OS Name - Microsoft Windows 11 Home

Version - 10.0.22000 Build 22000

System Model - HP 250 G7 Notebook PC

System SKU - 6MP21ES#ABU

Processor - Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date - Insyde F.23, 29/11/2019

[ub6424]

Hello @Deckogon 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.42 Rev.A

50.9 MB

Aug 15, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

(6) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(7) Please report your results

[Deckogon]

Hi again, here is the requested screenshot, after updating the BIOS.

[ub6424]

Hello @Deckogon 

The battery already has a few (12) charging cycles, but it has lost 11% of capacity overall, so this is no quality battery.

Please < calibrate > your battery ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged

( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Reboot notebook

(8) --->>> Please rerun HP Diagnostics Battery Check and send screenshot

(9) Please report your results