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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Brightness Keys not working

Create an account on the HP Community to personalize your profile and ask a question
08-25-2020 02:49 PM
@Shubham06 Have you attempted to enable the generic PnP monitor after the update was installed?
If you haven't, here's what you need to do:
1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on Generic PnP Monitor and
4) Click on Enable and you are good!
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
08-26-2020 12:53 PM
I understand your concerns.
In that case, please uninstall the graphics drivers and reinstall the drivers.
Also, update the BIOS.
Have a nice day!!