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‎03-09-2020 03:45 AM

HP Recommended
Product: DV7-6021eg
Operating System: Microsoft Windows 10 (64-bit)

Hello everybody,

 

does the Broadcom 4313 on my dv7-6021eg has Bluetooth and how can I actived it?

 

I just installed sp50180.exe on Windows 10 with many problems. But I cant actived it.

It says you need HP Wireless Assistent but how can I get it?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2020 06:54 AM - edited ‎03-10-2020 06:55 AM

HP Recommended

Sounds like it doesn't have bluetooth, or that method to turn it on would have worked.

View solution in original post

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3 REPLIES 3

‎03-09-2020 06:55 AM

HP Recommended

Hi:

 

The  Broadcom 4313 wifi adapter should be a combination wifi/bluetooth adapter.

 

The HP wireless assistant and HP connection manager software don't work in W10.

 

So, if the Broadcom bluetooth is not showing up in the device manager, you should be able to turn it on as follows...

 

The easiest way to get the BT to work in that situation is to make a bootable Ubuntu installer from the link below.

 

https://ubuntu.com/download

 

Boot from the Ubuntu installer.  Select the option to "Try Ubuntu without installing."

 

If the PC has bluetooth hardware, you should be able to turn it on in Ubuntu.

 

Once you do that, shut down the PC, remove the Ubuntu installer, turn it back on and the bluetooth should be enabled and present in the device manager.

 

 

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‎03-10-2020 02:02 AM

HP Recommended

I tried with ubuntu and it says "please connect bluetooth adapter".

 

So, my notebook hasn't  any bluetooth capability, true?

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‎03-10-2020 06:54 AM - edited ‎03-10-2020 06:55 AM

HP Recommended

Sounds like it doesn't have bluetooth, or that method to turn it on would have worked.

Was this reply helpful? Yes No
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