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‎10-03-2022 08:24 PM - last edited on ‎10-04-2022 08:30 AM by

HP Recommended
Product: HP Notebook - 17-ca1061nr

I'm not computer savvy, so please be kind. 

The back left corner on the bottom of my laptop, where I plug it in, just snapped off.    I noticed recently it was cracked.  I have NEVER dropped my laptop and have no idea how this happened.

Is there anything I can do to fix it?    I could try super gluing it but I think it would just pop back off.   

Any advice?  Thank you.

Category:
1 REPLY 1

‎10-08-2022 11:27 AM

HP Recommended

Hi @Jill1985

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

This could  be a hardware issue with the unit. We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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