Broken Hinge G7 Notebook

[JMaye]

The hinge on the right side is broken. When opening and closing the laptop, the case pops open. It can be fixed by pushing it into place but when opening and closing it again the problem reoccurs. The laptop has no other issues besides this. 

I've been taking good care of it since I've bought it, this laptop hasn't not been dropped or mistreated in any way. Upon further investigation i see that this is a ever recuring problem with HP laptops, my mothers HP also had this problem with a broken hinge, i got this fixed. My laptop is out of warrenty, but i dont see why i should pay for it to be fixed when cleary this is a HP design flaw with their laptops. If i had known this i would not have purchased a HP laptop. How do i get this fixed? 

[A_Gayathri]

Hi @JMaye,

Welcome to the HP Support Community

I understand you are facing an issue with your Broken Hinge G7 Notebook. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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