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HP Notebook - 17z-ak000

My hinge recently broke for my laptop and I don't know what I should do. I bought my laptop for school in June of 2018, and the warranty is expired. I have previously seen others post about hinge problems, and I don't know what to do. Can HP fix it even with the expired warranty? 

 

laptop.jpg

1 REPLY 1
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@maisy4,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the hinge is broken on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and check the available service options for your computer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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