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‎06-21-2022 04:11 AM

HP Recommended
Product: HP Pavilion 17-ab301na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

My RJ45 port (ethernet cable) has snapped.

How can I get a replacement??!

Thank you

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2022 06:59 AM

HP Recommended

Hi:

 

Unfortunately, that is not a replaceable part.

 

If you need ethernet connectivity, your only option at this point other than to replace the motherboard, would be to purchase a USB to RJ-45 gigabit ethernet adapter and plug it into an available USB 3 port.

 

Something like this...

 

USB to Ethernet, USB Network Adapter, CableCreation USB to RJ45 Gigabit Ethernet Adapter, USB 3.0 to...

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-21-2022 06:59 AM

HP Recommended

Hi:

 

Unfortunately, that is not a replaceable part.

 

If you need ethernet connectivity, your only option at this point other than to replace the motherboard, would be to purchase a USB to RJ-45 gigabit ethernet adapter and plug it into an available USB 3 port.

 

Something like this...

 

USB to Ethernet, USB Network Adapter, CableCreation USB to RJ45 Gigabit Ethernet Adapter, USB 3.0 to...

1 person found this reply helpful
Was this reply helpful? Yes No
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