Broken USB Pin on HP 15s-dy3501TU – Repair Advice Needed

[girisourav01]

Hi all,

I have an HP 15s-dy3501TU laptop that's about three years old. One of the USB ports (specifically, the right-side port) has a broken pin. After consulting a local technician, I was warned that trying to repair just the pin might damage the motherboard or render the port unusable. For this particular model, replacement options seem risky or expensive.

Has anyone here successfully repaired a broken USB port pin on a similar HP 15s model?

Is there a way to safely replace just the port (or the whole daughterboard, if available) without risking further damage?

Would you recommend leaving the port unused, or is it safe to attempt professional repair?

Any advice or experiences—both positive and negative—would be hugely appreciated. Also, if you know reputable repair shops or trusted DIY guides for this model, please let me know!

Thanks in advance.

[Hawks_Eye · Accepted solution]

Hi @girisourav01 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for laying that out so clearly. A broken USB pin on the HP 15s-dy3501TU—especially after three years of use—can be a tough call between repair and avoidance. You're absolutely right to be cautious about motherboard risk.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye