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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Broken USB Port Repair price?

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09-01-2016 11:48 AM
Hi, something bad happened to my HP Laptop. i keep a usb mouse connected to it most of the time and i keep it in my bag with the adapter in the port and now i see that the port is pushed in and can't be used. this really upsets me and i want to send it in for repair and see how much it would cost to send it in to hp and have the laptop repaired. i did not pay for accentdital warrenty and i know that the warrenty that comes with it will not cover it and i am willing to pay to have it fixed. does anyone know how much it might cost? i really want to get it repaired.
09-01-2016 01:21 PM
We need the real model number but the only way HP will know to repair a broken USB port on most models is a new motherboard and that will cost $3-400. On some models the usb port is on a separate board and replacing that would be much less expensive. So we need to know the exact model number and which usb port is broken.
09-02-2016 04:22 AM