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‎05-07-2020 10:07 PM - edited ‎05-07-2020 10:09 PM

HP Recommended
Product: HP 15-ac178nr
Operating System: Microsoft Windows 10 (32-bit)

Hi, my charger port for my laptop is broken. The piece that would reside in the middle of the charger if it were plugged into the laptop (black piece) broke off and of course, I have to replace it. Where could I possibly buy the part to fix it? Is there a secure site that has the parts I need? Also, is there a step by step procedure on how I would fix it? There aren't many references on this model. 

20200507_233646.jpg

Thanks.

1 REPLY 1

‎05-15-2020 03:19 PM

HP Recommended

@helloeveryone__

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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