-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Broken charging port

Create an account on the HP Community to personalize your profile and ask a question
10-19-2021 07:54 PM
Hey I found a similar post and it seems I have lost a part of my power input. I thought the issue was the charger but I got a new charger and still no charging.
Anyone know how I can get the parts I need to fix or replace the power input?
Thanks!
Solved! Go to Solution.
Accepted Solutions
11-25-2021 02:34 PM
With the help of a very helpful eBay seller (dealmax18) I got the right part. It was actually part number 799736-Y57 and when I finally received it and opened up my laptop that was the same part number written on the broken charging port. New one fit like a glove. Thanks!
10-20-2021 01:44 AM
Hi,
The part number for the power port is 813945-001
You can perform an online search with part number
Ex
https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=813945-001&_sacat=0
On page 73 of service manual you can see the steps to replace the port
http://h10032.www1.hp.com/ctg/Manual/c05227786.pdf
Hope it helps,
David
Please click on Yes for thanks
Please click on accept as solution if answered your question
10-22-2021 03:28 PM
The instructions make it look super easy for this model. I've ordered the part. Never opened up a laptop before so we'll see how it goes. I'm thankful there doesn't seem to be any soldering needed. Thanks for the link for the part. I'll let you know how it goes.
11-25-2021 02:34 PM
With the help of a very helpful eBay seller (dealmax18) I got the right part. It was actually part number 799736-Y57 and when I finally received it and opened up my laptop that was the same part number written on the broken charging port. New one fit like a glove. Thanks!
Question | Author | Posted | |
---|---|---|---|
06-10-2024 05:33 AM | |||
08-24-2017 02:41 PM | |||
03-16-2023 09:20 PM | |||
12-14-2020 01:34 PM | |||
01-07-2023 10:38 AM | |||