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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Broken hinge and plastic fram

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07-08-2020 01:15 PM
My 5-year old laptop's hinges started to dry, eventually, they are broken and the force to the lid broke the plastic frame, too. Other than this problem, the laptop is functioning OK, no problem in any of its hardware.
I live in the USA, west coast. How can I get the replacement parts?
Searching eBay and other websites to find these parts is frustrating since the model name represents a wide range of HP laptops!
07-08-2020 01:31 PM
See the Maintenance Manual:
Part numbers, illustrations, and replacement procedures are included for the components you need - albeit, the hinges themselves are "not illustrated".
What if you need other / additional parts?
Although not "all inclusive", PartSurfer is a valuable resource.
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number for your search
Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
Notes
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
- Parts marked as available for purchase might be available from: HP Parts Store
OR
- Use your search engine to find the part number at your favorite online store.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Notebook - 15t-k200 CTO (ENERGY STAR)
Finding your Product Name, Product Number, or Serial Number
Please do NOT post the serial number.
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07-08-2020 03:51 PM
I could find:
"Hinges" (763105-001) at https://www.ebay.com/itm/NEW-762520-001-Hp-15P-15-P029NR-Display-Hinges-Set-Left-and-Right-NON-TOUCH...
"Bottom Base Enclosure "(763570-001) at https://www.ebay.com/itm/HP-Envy-15-15-K-Bottom-Base-Enclosure-763570-001/381856130939
But I couldn't find the "Display back cover" for my touchscreen laptop (763573-001)!
Instead, I could see the "DIsplay back cover" for non-touchscreen laptops (763569-001) at https://www.ebay.com/itm/Genuine-HP-ENVY-15t-k-Series-15-6-Laptop-LCD-Back-Cover-3EY34TP003-mr378/18...
Is there a difference between these two parts? Can I use the non-touchscreen cover on my laptop?