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‎11-25-2022 09:06 AM

HP Recommended
Product: HP Notebook - 17z-ca000 CTO

I also had the hinge separate the casing.  It has not fully cracked but now the charging port does not work as it is on the same corner. Help?!?

Category:
1 REPLY 1

‎11-26-2022 12:33 PM

HP Recommended

Hi @Spidosdidos,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing broken hinge issues with your HP Notebook - 17z-Ca000 CTO.

 

This could be a hardware issue with the unit and may require repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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