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HP-ENVY-13-aq0011ms

The bottom right side of my laptop is unattached and continues to worsen every time I open and close the laptop. I used to be able to pop it back on but now I cannot. I've never dropped or hit this laptop so I am unsure how this happened, but I've seen many similar problems with similar laptops and it seems to be a design error.

65636167712__24D862B7-39F8-47B9-B6DD-1F706090878D.jpg65636006258__870B8F92-81F9-45B6-A884-F0327FAA54B1.jpg65636003831__934748BE-9865-428D-953F-883540BAB62B.jpg

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Now a wire has begun to spin around the rotating part that opens and I fear if I open and close it again that the wire will break and serious damage will occur.

 

 

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@LoganKrahn

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,
I understand your HP notebook Hinge is separating from the unit, in order to fix this issue your computer needs to be repaired. 

As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link: 
www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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