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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Broken hinges - HP Pavilion x360 Convertible 15

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01-22-2023 08:28 AM
My HP Pavilion x360 Convertible 15-dq0xxx, has broken hinges but, is unfortunately out of warranty. I have seen many postings regarding this issue. I hope HP will resolve my issue by repairing this at no cost via depot repair. Hinges should not break from normal use of the device. I am growing very dissatisfied with this hardware failure.
01-23-2023 07:27 AM
Welcome to the HP support community.
I understand that you are getting hinge issues with the notebook, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee