Broken laptop hinge

[GeminiBusiness]

I'm not a computer expert but I've been using laptops for many years and hinges seem to be a weak spot for them. I almost never close/open my laptop for that very reason but it still broke. Is there anything you can do so they don't break in the first place? I literally baby it. Anyway, if all else fails I see many YouTube videos with at home DIY solutions to broken hinges. 

It's a HP 15-ay196nr Laptop, 15.6" Touchscreen, Intel® Core™ i7 with Windows® 10 Home.

☹️,

John

[The_Fossette]

@GeminiBusiness

I reviewed your post and I understand that the hinge is broken on the computer.

Don’t worry, I assure you I will try my best to get this sorted.       

I recommend you contact support and check the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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