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HP Laptop model 15-f211wm
Microsoft Windows 10 (64-bit)
My hp touchscreen laptop charging port isn't working. I tested my charger to rule that out and my charger is working fine. I also tried contact cleaner and that didn't work. I called one repair shop and they quoted me between $90-$140. I'm an older disabled student and don't have that kind of $. Does anyone know if the part is independent, partioned, or would require a mother board replacement? I am pretty good with soldering and wiring repairs, not a pro, but have a decent understanding. Is this a repair I could do myself? Is it worth it to fix price wise or should I just save for a new laptop? I would rather fix it because I have 6 years of college research and work on it, but it is not 6 years old, it's fairly new. Any advice or links to help me find the right part and how to do the repair? And is the quote I got to have the shop fix it a fair price? Thanks!!
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jrasted79

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you have an HP Notebook - 15-f211wm laptop. I read that the laptop does not charge anymore and the charger seems to alright when you tested it. I appreciate the steps you have performed and have certainly done a good job.

 

Without physically checking the laptop it would be difficult to tell you if the motherboard is affected or it's just the power connector. If you would like to first replace only the power connector (where the charger connects),  then I have the part number for it: 732067-001 (DC-IN POWER CONNECTOR) and it looks somewhat as indicated in the below image:

 

Image result for 732067-001

 

You may order the part from our HP PartSurfer website or you could also contact our HP phone support. If you contact our phone support team, they could also let you know the cost involved to get the laptop fixed completely and also what would be the cost to replace the motherboard.

 

Please click here to access the detailed user guide to know how to replace various parts on this laptop model.It might come handy. 

 

 I hope this answers your questions. Feel free to keep me posted for any questions. Cheers! 🙂

 

 

View solution in original post

4 REPLIES 4
HP Recommended

@jrasted79

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you have an HP Notebook - 15-f211wm laptop. I read that the laptop does not charge anymore and the charger seems to alright when you tested it. I appreciate the steps you have performed and have certainly done a good job.

 

Without physically checking the laptop it would be difficult to tell you if the motherboard is affected or it's just the power connector. If you would like to first replace only the power connector (where the charger connects),  then I have the part number for it: 732067-001 (DC-IN POWER CONNECTOR) and it looks somewhat as indicated in the below image:

 

Image result for 732067-001

 

You may order the part from our HP PartSurfer website or you could also contact our HP phone support. If you contact our phone support team, they could also let you know the cost involved to get the laptop fixed completely and also what would be the cost to replace the motherboard.

 

Please click here to access the detailed user guide to know how to replace various parts on this laptop model.It might come handy. 

 

 I hope this answers your questions. Feel free to keep me posted for any questions. Cheers! 🙂

 

 

HP Recommended

Excellent answer @MKazi

 

One more thing. Here's the part for $6.53 on eBay:

 

http://www.ebay.com/itm/DC-POWER-JACK-IN-CABLE-FOR-HP-Pavilion-P-N-732067-001-CBL00385-0030-730932-S...

 

 

Odds are the power jack will fix it at least it is worth $6.53 to try. Somewhat unlikely the motherboard is also damaged. 

 

 

HP Recommended
Thanks for the info!! I'm gonna try to replace the part first, I ordered it on eBay but it won't get to me until Saturday. I will come update after I replaced the part. Thanks again!!
HP Recommended
Thank you everyone!!! I was able to install the new DC power connector. Unfortunetly after putting everything back together many keys on my keyboard stopped working so I had to order a new keyboard, no big deal, it was only $15, I got it in two days and that was a super easy install process. Now everything is back to normal. I shudder when I think about how much a repair shop would have charged me to fix those 2 things. I'm happy to be a mechanically inclined woman. Thank you all for your advice!!
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