Broken laptop?

[Eren_prince20]

For the longest time my laptop has not been turning on I thought it was the battery so I bought another battery. I put the battery in plugged it in and still won’t turn on. I tried getting another charger for it but they sent me the wrong charger and I haven’t gotten another one since. I’ve charged it all the way up and then unplugged it and tried to turn it on with the old battery still in it. Wouldn’t turn on and I plugged it back in and the little light is back to orange meaning it’s in the process of charging. The old battery got really hot when I would charge it so I bought another battery but it seems like the battery isn’t the issue and neither is the charger. I haven’t had any problems with the charger the laptop just wouldn’t charge with the old battery. Now I’m wondering if it’s something else inside the computer that I need to go get fixed. Help I just spent a lot of money on a new battery for this computer. I need some advice for what’s going on with my laptop. 

[WAWood]

@Eren_prince20 

If the battery is not charging, to determine the cause with hardware failures, you have to be able run diagnostics. We have no way of accessing your PC from here, so we can not do that for you. You have to do it yourself.

You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.

If it is NOT possible to run diagnostics, or if that does not work, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do because we have no way of accessing your PC from here to run diagnostics or repair hardware.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

--------------------
If your PC is still under the original one-year HP warranty, or if you have purchased an extended warranty from HP and this is still valid, then having HP do this is an inexpensive option for you. In that case, you should contact HP Customer Support to see about having it repaired or replaced under warranty.

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Here is the link: https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.
--------------------
If your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Good Luck