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- Broken left hinge on HP Pavilion x360 Convertible Laptop PC ...

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12-26-2023 08:04 AM
Hello, we've had our HP x360 laptop for about 3 years (out of warranty) and the left hinge has started to loosen. We can still use the laptop, but are worried the laptop frame will continue to get worse. Currently the laptop lower section is separating and the display side is starting to separate. Any help with replacement part numbers / what's needed to repair would be greatly appreciated.
12-26-2023 12:05 PM
Hi @malenfantfam ,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Pavilion x360 Convertible Laptop PC 15t-dq200 CTO Hinge broken. Not to worry I will help you to get a resolution to resolve the issue.
I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee!
A_Gayathri
HP Support Community Administrator.