Broken mouse button on touch pad HP 14 -DF0023CL

[bigbaddaddy]

I bought two of the HP 14 DF0023CL from Costco with the extended warranty.   The left touch pad mouse button is partially broken on both keyboard after about a year.    Is there an easy fix to this problem?   Seems like the material used for the button is of very poor quality.

[WAWood]

@bigbaddaddy 

Easy fix --no. 

Not only would you have to find the part, and HP is likely going to want to sell you a whole keyboard top, including the touch pad, you would also have to find someone willing to disassemble the PC to replace the touchpad button.

[bigbaddaddy]

Thanks for the insight.  I will take it apart to see what's broken.   This will probably be the last computer I'll buy from HP.   I worked at HP long ago.  Sad to see HP at its current state.

[WAWood]

@bigbaddaddy 

I'm not defending HP, but just mentioning that the current trend in recent laptops is to sell devices that are not repairable.

I have a new HP Ryzen laptop -- and it is sealed shut.  There is no way to get to anything, plus, it has a "chicklet" keyboard -- so if any key goes bad, the whole top would need to be replaced.

My 10-year old HP has all kinds of access panels, allowing me to replace just about anything but the graphics chip, and I have already replaced the keyboard once -- for the whopping sum of $25.

So, it's not just HP that is preventing us from servicing our own laptops.